Last updated: 1 January 2025
Cookie Policy – Clubhouse Casino
Cookies get a bad reputation they mostly don't deserve. Most of them are just small tools that make websites work better. This page explains exactly which cookies Clubhouse Casino uses, what each one does, and how to turn off the ones you don't want.
1. What Are Cookies?
Cookies are small text files that a website stores on your device when you visit. They're not programs and they can't run code — they're just data. When you return to a site, your browser sends those files back, which is how the site remembers things like whether you're logged in or what preferences you've set.
Clubhouse Casino uses cookies and similar technologies (like local storage and session storage) to make the platform work, improve your experience, understand how the site is being used, and — where you've opted in — to personalise marketing. This policy explains all of that in detail.
If you've ever wondered why a site seems to "know" you when you come back, it's usually a cookie doing its job. Most of the time, that's a good thing. This policy gives you full visibility into what we're doing and why.
2. The Four Types of Cookies We Use
We use four categories of cookies. Two of them are essential to how the site works — you can't turn them off without breaking the platform. The other two are optional, and you can manage them through your preferences at any time.
Essential Cookies
These cookies are required for the site to function. Without them, you can't log in, load games, process transactions, or use any core feature. We don't ask for consent for these because there's no workable alternative.
| Cookie name | Purpose | Duration |
|---|---|---|
| session_id | Keeps you logged in during your visit | Session |
| csrf_token | Protects your account from cross-site request forgery | Session |
| balance_cache | Stores your current balance to reduce server requests | Session |
| locale_pref | Remembers your language and currency preference | 1 year |
| geo_check | Confirms you're in an eligible location to play | Session |
Functional Cookies
These cookies remember your preferences and personalise your experience — things like which games you played last, whether you prefer dark mode, or your last search in the game library. Disabling them won't break the site but you'll lose some convenience.
| Cookie name | Purpose | Duration |
|---|---|---|
| last_game | Remembers the last game you played for quick access | 30 days |
| game_filters | Saves your active category and sort filters in the lobby | 7 days |
| ui_prefs | Stores display preferences like sound settings | 1 year |
| search_history | Caches recent search terms in the game search bar | 14 days |
Analytics Cookies
Analytics cookies help us understand how players use the platform — which pages are popular, where people drop off, how long sessions last, and what causes errors. All data is aggregated and anonymous. No individual player is tracked or profiled.
| Cookie name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — counts unique visitors and sessions | 2 years |
| _gid | Google Analytics — distinguishes individual users | 24 hrs |
| perf_monitor | Records page load times and error rates for performance | Session |
| heatmap_session | Anonymous click and scroll data for UX improvements | Session |
Marketing Cookies
Marketing cookies are only active if you've come to the site via a promotional link, or if you've opted in to receiving personalised offers. They help us measure the effectiveness of our campaigns and, where applicable, show you relevant promotions. These are entirely optional.
| Cookie name | Purpose | Duration |
|---|---|---|
| aff_ref | Tracks which affiliate or partner link brought you here | 30 days |
| promo_seen | Records which promotional banners you've already viewed | 7 days |
| campaign_id | Attributes your registration to a specific campaign | 90 days |
3. Third-Party Cookies
Some cookies on Clubhouse Casino are set not by us, but by third-party services we use. These are services like Google Analytics for traffic measurement, or payment processors that embed elements on the checkout pages.
We only work with third parties who take data privacy seriously and who are bound by appropriate data processing agreements. But we want to be upfront that when a third-party service sets a cookie, that service's own privacy policy also applies to that data — not just ours.
The main third-party services that may set cookies on Clubhouse Casino:
Google Analytics — Used to understand aggregate traffic patterns, popular pages, and session behaviour. Data is anonymised and cannot be used to identify individual players.
Payment processors — Services like payment gateways may set cookies to maintain session state during transactions. These are essential to the checkout process.
Game providers — Games load in iframes from provider servers. Providers like Pragmatic Play or Evolution may set their own cookies for game state, sound preferences, and session continuity.
Fraud prevention — We use industry-standard fraud detection tools that may use cookies or device fingerprinting to identify suspicious patterns without collecting personal data.
4. Your Consent and How We Collect It
When you visit Clubhouse Casino for the first time, you'll see a cookie notice. Essential cookies are always active. For functional, analytics, and marketing cookies, we ask for your consent before activating them.
You don't have to accept everything. You can accept all, reject non-essential cookies, or pick and choose by category. Your choice is saved as a cookie itself (yes, we appreciate the irony) so we remember your preference for future visits.
If you're already a registered player and you're logged in, your cookie preferences are tied to your account. If you're browsing as a guest, preferences are tied to your browser and device.
5. How to Manage Your Cookie Preferences
There are three ways to manage cookies on Clubhouse Casino:
Cookie preference centre — The easiest option. Click the "Cookie Settings" link in the footer of any page. You can update your preferences any time — changes take effect immediately.
Browser settings — Every browser lets you view, delete, and block cookies. The exact steps vary by browser — search for "manage cookies" plus the name of your browser (Chrome, Safari, Firefox, Edge) for specific instructions.
Opt-out tools — For analytics specifically, you can install the Google Analytics Opt-Out Browser Add-on which prevents Google Analytics from collecting data across any site you visit.
A note on blocking all cookies: if you use your browser settings to block all cookies including essential ones, the Clubhouse Casino platform will not work correctly. You won't be able to log in, play games, or make transactions. We'd recommend using our preference centre instead — it lets you block the optional stuff while keeping the essentials working.
6. How Long Do Cookies Last?
Cookies have two types of lifespan. Session cookies disappear automatically when you close your browser — they exist only for the duration of your visit. Persistent cookies stay on your device for a defined period, even after you close the browser.
The duration of each cookie is listed in the tables above. As a general rule: essential and functional cookies tend to be short-lived (session or a few days), while analytics and marketing cookies may persist for months. You can delete any cookie at any time through your browser settings regardless of its set duration.
7. Do Not Track (DNT)
Some browsers have a "Do Not Track" (DNT) setting that sends a signal to websites asking them not to track your activity. There is no universal standard for how websites should respond to DNT signals, and our current systems don't change their behaviour based on a DNT header.
Instead of relying on DNT, we recommend using our cookie preference centre (linked in the footer) to control exactly which tracking technologies are active for your sessions on Clubhouse Casino. It gives you more precise control than a browser-level signal.
8. Changes to This Policy
We update this Cookie Policy when we add new tracking technologies, change how we use existing ones, or when legal requirements change. The date at the top of the page always reflects the latest version.
For minor updates — clarifications, adding a newly used cookie to the table — we'll just update the page. If we make a significant change to how non-essential cookies are used, we'll show a new consent notice so you can review and update your preferences.
9. Questions About Cookies
If you have questions about how we use cookies that aren't answered here, or you want to understand something more specifically, our support team is available 24/7 via live chat on the main site.
For privacy-related questions more broadly — including how we handle personal data collected through cookies — read our Privacy Policy or contact support directly.
Want to update your cookie preferences?
You can change what's active at any time. It takes 30 seconds.
Also read: